Terms and Conditions

2. Booking and Cancellation Policy

• Reservation Confirmation: Your booking is secured only after we receive a deposit of [X%] of the total cost. This deposit is non-refundable and confirms your commitment to the stay.
• Cancellation Policy: If you cancel more than [X days] before your scheduled arrival, you will be charged a [X%] cancellation fee. For cancellations made less than [X days] before arrival, no refund will be provided.
• No-Show Policy: If you do not arrive on your scheduled check-in date, you will be charged the full amount of your reservation.

3. Payment Terms

• Payment Schedule: The balance of your payment is due [X days] before your arrival. We will send a reminder before this date.
• Accepted Payment Methods: We accept major credit cards including Visa, MasterCard, American Express, and Discover. Other forms of payment may be accepted; please inquire at the time of booking.
• Late Payment Penalties: Failure to complete payment by the due date may result in additional charges or the cancellation of your reservation.

4. Check-In/Check-Out

• Times: Standard check-in is at [time] and check-out is at [time]. Please adhere to these times to ensure smooth transitions for all guests.
• Early Check-In/Late Check-Out: Requests for early check-in or late check-out are subject to availability and may incur additional fees.

5. Occupancy and Use

• Maximum Occupancy: Each cottage has a specified maximum occupancy limit, which is strictly enforced for safety and insurance purposes.
• Proper Use: The cottages are intended for residential vacation use only. Commercial activities, parties, and large gatherings are prohibited unless prior written approval is obtained.

6. Guest Responsibilities

• Care of Property: Guests are expected to treat the cottage and its contents with respect and care. Any intentional damage or neglect may result in charges.
• Damage Reporting: Please report any damage or breakages immediately so we can address them promptly.
• Cleaning: While we handle professional cleaning after your departure, we expect the cottage to be maintained in a tidy state during your stay.

7. Damage and Security Deposit

• Security Deposit: A security deposit may be required at the time of booking. This deposit will be refunded after your stay, provided there is no damage to the property.
• Damage Charges: Guests are financially responsible for any damage they cause to the cottage or its contents.

8. Conduct and Behavior

• Code of Conduct: Respectful and considerate behavior is expected at all times. Disruptive behavior may result in eviction without a refund.
• Noise Policy: Please keep noise levels to a minimum, especially during late hours, to respect other guests and neighbors.

9. Pets and Smoking

• Pets: [Specify pet policy, including any additional fees or restrictions].
• Smoking: Smoking is strictly prohibited inside the cottages. A penalty fee will be charged for any violation of this policy.

10. Liability

• Personal Injury and Belongings: We are not liable for any accidents or injuries that occur on the property, nor are we responsible for the loss or damage of personal belongings.

• Force Majeure: We are not responsible for any failure or delay in our services due to unforeseen circumstances beyond our control, such as natural disasters, acts of government, or public emergencies.

11. Amendments to Terms

• Right to Amend: We reserve the right to update or change these Terms and Conditions at any time to reflect changes in our services, practices, or relevant laws.
• Notification of Changes: We will inform you of any significant changes to these terms, which will apply to subsequent bookings.

12. Governing Law and Jurisdiction

• These Terms and Conditions are governed by the laws of [Jurisdiction], and any disputes arising from them will be subject to the jurisdiction of the courts in this region.

13. Contact and Communication

• For any inquiries, concerns, or issues related to your stay, please contact us at

  1291 Skeleton Lake Road 2, Utterson, ON P0B 1M0

      +1 705-996-0055

    info@thevillageharbour.com

  . We are committed to ensuring a pleasant and enjoyable experience for all our guests.